Search Results for: artificial lift

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Availability & Delivery Help Drive Satisfaction in Artificial Lift

Advances in the E&P space coming fast these days. And industry suppliers that fail to stand equipped and fleet-of-foot run the risk of falling behind. Results from EnergyPoint Research’s latest customer satisfaction survey indicate that product availability and efficient delivery are ways suppliers of artificial lift equipment might distinguish themselves going forward. Quality control, engineering and other …

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Oilfield Equipment: Let Gaps Guide Investment

In the 1980s and 1990s, the oilfield equipment sector, for all intents and purposes, neglected the customer.  Since then, a select group of companies have successfully kept the focus of their efforts on satisfying  customers with dependable products.  They have coupled this with responsive service. The results are impressive. In fact, they’ve played critical roles …

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Halliburton & Baker Hughes: The Devil’s in the Details

If the devil lies in the details when it comes to Halliburton making its acquisition of Baker Hughes work for stakeholders, so might the opportunity. We’ve pointed out in the past the convergence of performance as seen by customers among the industry’s largest suppliers.  We see elements of this same effect in the latest customer …

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The Grapevine – Weatherford Int’l

Weatherford International recently reported 1st Quarter 2013 earnings after adjustments that were generally in line with consensus estimates. The following day, the company’s stock price rose more than seven percent. Investors seemed relieved that no additional shoes dropped in the earnings release or conference call. The fact that such rise in stock price occurred on …

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Sizing Up GE + Lufkin Industries – Part 1

Despite its relatively small size and narrow focus, Lufkin Industries‘ products are iconic within the petroleum industry. Glance at virtually any photo of a West Texas oilfield, and you’ll likely see at least one gracefully oscillating Lufkin pump jack. The oilfield’s a pretty practical place, but there’s always been something sublime about that particular image. With …

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Oilfield Suppliers as Changes Agents?

If there’s one truth that data from EnergyPoint Research’s independent studies reveals, it is that upstream oil and gas customers respond to steady quality and reliable support from suppliers. Despite these customer entreats, our latest survey suggests many high-profile equipment and material suppliers continue to repeat performance-killing mistakes: design flaws, lack of quality controls, poor …

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