EnergyPoint Research’s customer satisfaction ratings are unbiased and aggregated opinions of the marketplace. They are differentiated tools for evaluating the quality and performance of energy industry suppliers.
Our ratings are not intended to be a prognosis or recommendation (that’s not our role). Rather, they are intended to measure the perceived performance and quality of suppliers. This includes tracking trends over time.
Continue reading “A Guide to EnergyPoint’s Customer Satisfaction Ratings, Grades and Trends”