Tag: survey

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Top-rated U.S. Gasoline Retailers

Map of the U.S. with regions highlighted

Results from EnergyPoint Research’s 2019 Customer Satisfaction Survey show Wawa to be the No. 1 rated gasoline retailer in the U.S.. The company also rated first in service quality, and in the Mid-Atlantic and Southeast regions.

Kum & Go rated No. 2 overall, first in convenience and ease overall, and first in the Midwest and Northwest. Sheetz and Kwik Trip rated No. 3 & 4 overall. Rounding our the Top 5 overall is QuikTrip, which also rated first in the Southwest. Continue reading “Top-rated U.S. Gasoline Retailers”

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Customers & Investors – The Ties That Bind

Ties that Bind

The evidence that customer satisfaction is an important metric for understanding, managing and anticipating the performance of today’s global oilfield suppliers continues to mount.

Recently completed analysis indicates the strongest tie yet (statistical significance levels are now well over 95%) between publicly traded oilfield suppliers’ customer satisfaction levels—as measured in EnergyPoint Research’s independent surveys—and the subsequent stock-price performance. Continue reading “Customers & Investors – The Ties That Bind”