Energy Industry Intel & Commentary
Political, business and environmental leaders across the globe are coming to grips with the flaws in their poorly conceived plans to deal with climate change through a renewables-centric energy transition. The fact is there’s always been a better way forward. It’s still true today.
Continue reading “Addressing Climate Change: A Better Way Forward”
EnergyPoint Research’s customer satisfaction ratings are unbiased and aggregated opinions of the marketplace. They are differentiated tools for evaluating the quality and performance of energy industry suppliers.
Our ratings are not intended to be a prognosis or recommendation (that’s not our role). Rather, they are intended to measure the perceived performance and quality of suppliers. This includes tracking trends over time.
Continue reading “A Guide to EnergyPoint’s Customer Satisfaction Ratings, Grades and Trends”
It is a hallmark of top-performing oilfield suppliers to invest in the people, technologies and processes that lead to better performance. It’s also been shown that focusing on customer satisfaction is one of the most effective ways companies can take control of their futures.
EnergyPoint is the leading source for independent customer satisfaction intelligence in the oil and gas industry. Moreover, the acceptance of our Detailed Reports and Online Portal only continues to grow. In the process, our data and tools are changing the way industry suppliers are both measured and viewed by their customers, peers and investors. Continue reading “Invest in the Future with EnergyPoint Research’s Market Data”
Next month it will be 10 years since EnergyPoint Research published its first-ever survey results. The 2004 Wellsite Contractors Survey, now referred to as the Oilfield Services Survey, made quite a stir when it was released. Not only was it unique to the industry in its content, it was ground-breaking in concept as well: autonomously developed performance ratings of oil and gas industry suppliers as seen through the eyes of customers.
Today, EnergyPoint’s ratings are an increasingly important part of the industry’s understanding of how suppliers are doing in terms of satisfying their clients. The global oil and gas industry spends more than half a trillion dollars a year on oilfield products and services. Our mission is to provide market intelligence that impacts the success of suppliers and their customers.
Continue reading “EnergyPoint Marks 10-yr Milestone with New Award”
Each of the major segment winners in EnergyPoint Research’s 2013 survey garnered high praise from oilfield customers for their long-standing commitment to quality, performance and customer satisfaction. The annual Oilfield Products & Services Customer Satisfaction Survey, conducted for the last decade, tracks the performance of oilfield suppliers in meeting the needs of the industry. The 2013 results, announced last week, reaffirm three past winners and introduce one new segment leader.
Ensco, Vallourec, Newpark Resources and Helmerich & Payne took top honors in the survey’s four main segments. The results were based on in-depth evaluations from thousands of qualified professionals at domestic and international customers of oilfield suppliers. Continue reading “Ensco, Vallourec, Newpark and H&P Grab Top Spots”
As the leading provider of independent research and market intelligence on customer satisfaction in the global oilfield supply sector, EnergyPoint Research is continually updating and improving our approach to serving the needs of our subscribers and the industry as a whole.
So, with the end of another busy year fast approaching, we wanted to bring our readers up to date on some of the exciting developments and initiatives underway here at the firm.
Having collected and analyzed almost twenty thousand evaluations and over three-quarters of a million data points related to oilfield supplier performance and customer satisfaction since 2003, EnergyPoint Research has a lot to share. So, we’re hitting the road to do just that.
EnergyPoint began its Oilfield Perspectives presentation series in early 2013. The series features Doug Sheridan, managing director and founder of EnergyPoint Research, discussing the latest ratings, rankings, trends and implications from EnergyPoint’s independent customer satisfaction surveys in a uniquely compelling, informative and thought-provoking manner. Continue reading “EnergyPoint’s Oilfield Perspectives Tour”
