Ensco, Vallourec, Newpark and H&P Grab Top Spots

Each of the major segment winners in EnergyPoint Research’s 2013 survey garnered high praise from oilfield customers for their long-standing commitment to quality, performance and customer satisfaction. The annual Oilfield Products & Services Customer Satisfaction Survey, conducted for the last decade, tracks the performance of oilfield suppliers in meeting the needs of the industry. The …

Top 10 Highest Rated Industry Suppliers

EnergyPoint publishes its independent customer satisfaction ratings and rankings of oilfield suppliers on an annual basis. These announcements reflect the best and most current information available for tracking the performance of oil and gas industry suppliers. While each year offers its own surprises as companies move up and down ranks, there is a small group …

Can a Struggling Transocean Reclaim Its Edge?

For many, the misfortune and missteps that have befallen Transocean in recent years have been painful to watch.  The bludgeoning began with fallout from the company’s role in the Macondo disaster.  Since then, the formerly top-rated offshore driller in EnergyPoint’s surveys has been waylaid by internal and external setbacks — poorly timed investments, credit downgrades, …

The Customer Has Spoken: A Decade of Appraisals

In 2004, EnergyPoint Research first set out to discern which oil and gas equipment suppliers and service providers work best for their customers and to quantify their experiences. A decade of collecting and analyzing the relevant data has established EnergyPoint as the resolute voice of the oilfield consumer and the only curator of independent customer …

EnergyPoint Marks 10-yr Milestone with New Award

Next month it will be 10 years since EnergyPoint Research published its first-ever survey results. The 2004 Wellsite Contractors Survey, now referred to as the Oilfield Services Survey, made quite a stir when it was released. Not only was it unique to the industry in its content, it was ground-breaking in concept as well: autonomously …

Top-rated Oil & Gas Industry Suppliers

With so much at stake in today’s oil and gas industry, customers are looking for both measured authenticity and established competence in their oilfield suppliers. The ability of the current group of top-rated suppliers to perform so consistently well in EnergyPoint’s customer satisfaction surveys is a testament to their commitment to, and talent for, providing …

Contract Drillers Find Customer Centricity

For both onshore and offshore applications, EnergyPoint’s latest survey results indicate contract drillers are increasingly out to show customers they mean business. At the very least, land-drillers’ overall ratings remain on an upward bent, while offshore drillers’ ratings continue to be the highest of all the major oilfield segments that EnergyPoint tracks in its customer …