Below is a list of EnergyPoint Research press releases pertaining to its completed customer satisfaction studies, reports and updates, ratings and rankings, online portal and other research offerings, etc.
Apergy, Helmerich & Payne, Rowan Companies and Core Laboratories Garner Top Honors in EnergyPoint Research’s 2018‑19 Customer Satisfaction Survey
Top‑rated Oilfield Suppliers Focus On Quality, Execution, Reliability and Customer Service As Principle Tenets
HOUSTON (February 5, 2019) – As suppliers to the oil and gas industry adjust to lower commodity prices and continuing productivity gains in the field, findings from a newly released Oilfield Products & Services Customer Satisfaction Survey conducted by EnergyPoint Research indicate companies rated highest by customers are pulling away from their industry peers, both in terms of financial performance and customer loyalty...
High-Quality Operations and Attentive Service Drive Customer Preferences In EnergyPoint Research’s 2018 Oil & Gas Midstream Services Survey
MPLX‑MarkWest Captures Top Customer Satisfaction Marks, Followed by Enable Midstream, Plains All American, Andeavor Logistics and Crestwood Midstream
HOUSTON (November 6, 2018) – Findings from a newly released 2018 Oil & Gas Midstream Services Customer Satisfaction Survey conducted by EnergyPoint Research indicate providers of midstream services face both opportunity and challenge in today’s dynamic North American market...
Wawa, Costco, Cumberland Farms, Kroger and QuikTrip Rate First Regionally
HOUSTON (August 1, 2018) – With an economy showing signs of revved‑up growth and posting new records for vehicle-miles traveled, the customer satisfaction levels for U.S. gasoline retailers remained essentially flat in 2018, according to results from EnergyPoint Research’s 2018 Gasoline Retailers Customer Satisfaction Survey...
Global Survey Indicates Oilfield Suppliers Are Increasingly Focused On Customer Satisfaction
Ensco, Helmerich & Payne, Core Laboratories and Derrick Equipment Garner Highest Ratings in Satisfaction and Service
HOUSTON (Feb. 7, 2018) – As upstream activity begins to accelerate, spurred on by stronger commodity prices and growing rig counts, oil and gas industry suppliers are increasingly focused on providing customers with experiences designed to encourage greater long-term loyalty in a highly competitive environment, according to results from EnergyPoint Research’s latest Oilfield Products & Services Customer Satisfaction Survey...