EnergyPoint Research is an independent firm that specializes in customer satisfaction in the global energy industry – which works best when customers are satisfied. Completion of our independent surveys by qualified professionals means the industry's product and service providers get more of the kind of objective feedback needed to improve performance. If you are an energy industry professional who selects, manages or works with product or service providers, please sign up below. By doing so, you can help shape the performance of the industry.
We enhance the accountability and performance of energy industry product and service providers by combining feedback from qualified professionals. We provide both the forum and the platform for customers to confidentially deliver the honest assessments providers need to improve.
Our surveys streamline the process of evaluating product and service providers across numerous energy industry segments. Survey lengths typically range from 10‑25 minutes, depending on the number of providers evaluated.
All surveys are funded and conducted independently by EnergyPoint. We are not hired by any party to gather or distribute our published survey results. The data we collect form the basis for our objective rankings and other metrics for gauging the performance of product and service providers.
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EnergyPoint provides summary survey results in the form of press releases and articles. These publications have become a standard in the industry, providing insight and perspective on the performance of global suppliers.
EnergyPoint also publishes comprehensive Ratings & Analysis Reports all flagship surveys. These for-fee reports offer highly relevant detail, information and analysis regarding how customers rate major suppliers across various attributes, categories, regions, time periods etc.
EnergyPoint’s Online Portal allows subscribers to understand in detail how major suppliers perform across attributes, categories, regions, etc. Reports can be viewed from a user’s computer screen or downloaded into Excel, PDF or other useful formats.