Tag: Patterson-UTI

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Contract Drillers Find Customer Centricity

Customer Centricity

For both onshore and offshore applications, EnergyPoint’s latest survey results indicate contract drillers are increasingly out to show customers they mean business. At the very least, land-drillers’ overall ratings remain on an upward bent, while offshore drillers’ ratings continue to be the highest of all the major oilfield segments that EnergyPoint tracks in its customer satisfaction surveys.

Helmerich & Payne’s ratings continue to lead onshore. In fact, the company remains the only land drillers to enjoy a very high overall designation in EnergyPoint’s independent customer satisfaction ratings system. Continue reading “Contract Drillers Find Customer Centricity”

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Positive Change Underway at Nabors Industries

Nabors Industries Featured Image

Are positive changes are underway at Nabors Industries? The company, which currently rates Low overall but is trending Upward in EnergyPoint’s oilfield customer satisfaction ratings, seems to be undergoing a cultural and strategic transformation under the leadership of Tony Petrello, who recently replaced Gene Isenberg as CEO.

As COO, Petrello was seen by many as complicit in the strategies and ways of Isenberg. So, were not sure if these transformational steps Petrello’s own initiative, or if they stem from specific directives from an increasingly proactive board. Continue reading “Positive Change Underway at Nabors Industries”

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North American Land Driller Ratings Fall

North American Land Driller Ratings Fall (FI). v. 1.00

Demand for North American (NAM) land-drilling services has leveled off for the time being. A warm first half of winter and expectations for shoulder-month reductions in gas demand have given many producers pause regarding their drilling programs.

We believe a modest slowdown in activity could prove a blessing in disguise for many drillers, who could use the opportunity to regroup after a frenzied couple of years that, despite record earnings, have cost them in terms of customer satisfaction. Continue reading “North American Land Driller Ratings Fall”