Customers & Investors – The Ties That Bind

Ties that Bind

The evidence that customer satisfaction is an important metric for understanding, managing and anticipating the performance of today’s global oilfield suppliers continues to mount.

Recently completed analysis indicates the strongest tie yet (statistical significance levels are now well over 95%) between publicly traded oilfield suppliers’ customer satisfaction levels—as measured in EnergyPoint Research’s independent surveys—and the subsequent stock-price performance. Continue reading “Customers & Investors – The Ties That Bind”