Tag: EnergyPoint Research

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A Simple But Powerful Tool

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EnergyPoint conducts its independent surveys annually. This schedule allows rated upstream, midstream and downstream energy companies to track their performance over time. The goal is encourage continual improvement and a “race-to-the-top” mentality.

Pricing and contract terms, service and professionalism, engineering and design, operations, and others attributes are measured in our surveys. Results are detailed in published reports. These include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, ratings means and medians. Continue reading “A Simple But Powerful Tool”

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A Guide to EnergyPoint’s Customer Satisfaction Ratings, Grades and Trends

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EnergyPoint Research’s customer satisfaction ratings are unbiased and aggregated opinions of the marketplace. They are differentiated tools for evaluating the quality and performance of energy industry suppliers.

Our ratings are not intended to be a prognosis or recommendation (that’s not our role).  Rather, they are intended to measure the perceived performance and quality of suppliers. This includes tracking trends over time.

Continue reading “A Guide to EnergyPoint’s Customer Satisfaction Ratings, Grades and Trends”

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Invest in the Future with EnergyPoint Research’s Market Data

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It is a hallmark of top-performing oilfield suppliers to invest in the people, technologies and processes that lead to better performance.  It’s also been shown that focusing on customer satisfaction is one of the most effective ways companies can take control of their futures.

EnergyPoint is the leading source for independent customer satisfaction intelligence in the oil and gas industry.  Moreover, the acceptance of our Detailed Reports and Online Portal only continues to grow.  In the process, our data and tools are changing the way industry suppliers are both measured and viewed by their customers, peers and investors. Continue reading “Invest in the Future with EnergyPoint Research’s Market Data”

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What’s Going On at EnergyPoint, You Ask?

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As the leading provider of independent research and market intelligence on customer satisfaction in the global oilfield supply sector, EnergyPoint Research is continually updating and improving our approach to serving the needs of our subscribers and the industry as a whole.

So, with the end of another busy year fast approaching, we wanted to bring our readers up to date on some of the exciting developments and initiatives underway here at the firm.

Continue reading “What’s Going On at EnergyPoint, You Ask?”